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If you’ve ever had Money Withheld From Online Casino for Duplicate Account, and a casino payment canceled because of an apparent duplicate account, you know how unpleasant this can be. And you must be wondering, “Shouldn’t the cash be returned?” Not only have you failed to take away the money, but there is also puzzlement. We are going to get into the specifics on this topic throughout this article, illustrating how you can bypass this while also outlining a solution if it ever happens with one of your projects. Let’s break it down together.
Why Money Withheld From Online Casino for Duplicate Account?
Okay, I got it. Even the online casinos will be on top of your efforts to create additional accounts. Why? As they are looking to stop abusing bonus, promotions and offers etc. The rationale behind this is that, if one individual creates multiple accounts, they can then claim the same bonus more than once which in a casino’s mind would be an unfair advantage. Makes sense, right?
But what if you create a dup? Or you lost your login info, or switched phones and decided to forget about it. It is more frequent than an individual may believe. But when the system catches you for having two accounts……well, things can just get nasty. Casinos will lock up your money, keeping any cash in your account (including wins) until they uncover what is happening. And they have the power, and they know it. It can take a while, and you may feel stuck. That is why you need to know the necessary steps
What Counts as a Duplicate Account Anyway?
Good question. Due to such clause, many online casinos consider two or more accounts belonging one person as duplicate account. These points pertain to identity whether it is the name, email or ip address. For example you might think that by using many different email addresses, or slight differences in your details is clever but the casino system can pick those out quite easily. They find commonalities, such as payment options used or device fingerprints they can get hits on for making better anti-fraud decisions.
The catch here is that in some cases, you genuinely might have signed up for two accounts inadvertently. OR Your significant other signed up on the same computer. OR You registered account already 2 years ago. And then you find yourself in an unintended line of fire.
If Money Withheld From Online Casino for Duplicate Account as a result of this, what are you to do? Keep reading.
Steps to Take When Money Withheld From Online Casino for Duplicate Account
First off, don’t panic. Pain, suffering are new to you and they ever only happen to you once. There is always a way to make things better, but it requires patience and following steps properly. Here’s what to do:
Contact Our Customer Support Right Away
You would be best advised to contact the casino support first. Be honest. Tell them that if you ended up creating two accounts accidentally, it was not due to an attempt at shadiness or anything on your part. While honesty is usually the best policy with most casinos as it could lead to a potential solution and recovery of your money in some instances.
Documents of the Verification
It should be noted, in some casinos you may also need to prove your identity is an impediment from someone else playing on the site pretending to be you! You will likely be asked to provide documents such as your ID, address verification (or a utility bill with your name on it), and even in some cases an actual bank statement or whatever else they want from you. So while it can feel intrusive, in other words standard practice is this part of their due diligence.
Ask for a Review of Your Case
If you are still getting held up, then politely request for your claim to be escalated There are times when it will help to speak with the next person up or have a supervisor look at things. All online casino game sites will have a protocol and if you think that the chance of winning is being framed, pull back your finger on this case.
Read Their Terms and Conditions
ALWAYS — and I cannot stress this enough (but like: *really not*) ALWAYS, check the small print of that casino. Look for whatever might back your argument up. There might be a clause that you missed, or they are stretching the rules a bit too thin. Understanding their policies will also give you a better ground to stand on when talking with support.
Can You Get Your Money Back After Money Withheld From Online Casino for Duplicate Account Issue?
Which brings us to the most important question — do you get your money back? Well it all depends on the casino and context. In most cases, as long as the duplicate account was not created for fraudulent purposes and you have provided all forms of ID verification required by that casino they will release your money. But they are entitled to retain the money if they believe there has been unlawful activity.
It could be days even weeks before my issue is sorted. If casino staff decides you created more than one account simply so that you could take advantage of their promotions, there is a high probability they will not return the money to your balance. Which is blunt, but the nature of online gambling. They might, however; cut you some slack and let it go with a slap on the wrist assuming that all was naught but an innocent error.
How to Avoid Getting Your Money Withheld From Online Casino for Duplicate Account
So, we all never want to be here again, right? The great thing is that you need not suffer the same fate if these few simple steps are done in order to make your money with held also by online casinos.
Always Use the Same Account
Do not register with a new online casino if you already have an account. You can easily forget it, especially one that is as frequent of a player over multiple platforms. When in disbelief, try reclaim your old login instead of creating a new one.
Keep Track of Your Accounts
If you become a member of more than one Internet gambling site it is sensible to log all of your usernames and email addresses. So once you are registered at a few of these casinos it will stop you from signing up another account with the same casino.
Read the Casino’s Rules
This is indeed true: every single casino will have its regulations regarding the establishment of accounts and security deposits. Others may have stricter ideas regarding the promotion and distribution of any content, so you should always check their terms first. The additional work later won’t be worth it.
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Conclusion
The final thought when Money Withheld From Online Casino for Duplicate Account is here, After all, every online casino has its own rules and regulations. They attempt to guard against fraud, and ensure that everyone has an equal chance. To be honest, it feels like crap when money is NOT coming through.
If you do not want to face this kind of problem, then be careful with respect and all the rules. But if you do find yourself in that bind, not to worry—you know how and what steps to take next. Deal Hopeful you can recover your bucks and get back to all the fun!
Oh, and don’t forget to be patient, honest and use pressure in casinos most of the time. Most will be open to working it out with you. Good luck, and play smart!